Your privacy matters to us. Here you'll find a clear and detailed breakdown of what information Mospala collects, how it's used, and how it's kept secure.
How Mospala protects your data — six key principles
All your personal and financial data is secured with AES-256 encryption — unreadable even if accessed without authorization.
Every page on the site uses a 256-bit SSL connection. All data between your browser and our servers is encrypted.
Only authorized team members can access your data. All access is logged and audited.
Mospala never sells your data. Sharing information with advertising companies is strictly against our policy.
Data is deleted once no longer needed. After account closure, no data is retained unless required by law.
You have the right to view, correct, or request deletion of your data. Simply contact our support team.
Mospala (mospala.bet) is a trusted online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy clearly explains what information Mospala collects, why it collects it, and how it is kept secure.
This policy applies to the mospala.bet website, mobile app, and all related services. By using the site, you agree to this Privacy Policy.
Mospala never sells your data, never shares it for advertising, and never collects more than necessary. All information is used solely to deliver our services and maintain security.
Mospala collects only the information that is necessary. Here's a breakdown:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Yes |
| Contact Information | Mobile number, email, address | Yes |
| Identity Verification Documents | Copy of NID / Passport | On withdrawal |
| Financial Information | Mobile Pay / Nagad number, bank details | Payments |
| Gaming Activity | Betting history, win/loss records | Automatic |
| Device Information | IP address, browser type, operating system | Automatic |
Mospala collects information in several ways:
When you contact us via live chat or email, those conversations are also stored — primarily to help us improve our service quality.
Mospala uses the data it collects for the following purposes:
Mospala does not sell or rent your information. However, it may be shared in certain limited circumstances:
Game providers (such as Pragmatic Play and Evolution Gaming) may access limited session data for technical purposes — but never your identity or financial details.
The Mospala website uses cookies — small text files stored in your browser.
| Cookie Types | Purpose | Opt-Out |
|---|---|---|
| Login Sessions, Security Tokens | No | |
| Understanding Site Usage Patterns | Yes | |
| Remembering Language & Theme Preferences | Yes |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect some site functionality.
Mospala does not retain data longer than necessary.
As a Mospala user, you have the following rights. Contact support to exercise any of them:
Mospala strictly enforces an 18+ policy. No one under 18 may open an account, and no data is collected from minors.
If we become aware that a minor's data has been collected, the account will be closed immediately and the data deleted. We urge parents and guardians to use parental controls on their children's devices.
Mospala uses industry-standard technology to keep your data secure:
Mospala will never ask for your password or OTP via email or chat. Any such request is likely a phishing attempt.
Mospala may update this Privacy Policy from time to time. You will be notified via your registered email or mobile number before any significant changes take effect.
Continued use of the site after any changes are made will be considered acceptance of the updated policy. We recommend checking for updates regularly.
For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:
We will respond within 30 business days of receiving your request. If a matter is complex and requires more time, you will be notified in advance.
Your Rights as a Mospala Member
You can request to view the information we hold about you.
You can request corrections to any inaccurate or outdated information.
In certain circumstances, you can request that your data be deleted.
You can ask us to limit how your information is used for specific purposes.
You may request a copy of your data in a machine-readable format.
You can object to marketing communications and certain types of data processing.
Four core principles Mospala always upholds
Your data is used solely for the purpose it was collected. Nothing more.
Only what's needed is collected. We don't ask for anything extra.
Your consent is obtained before your data is used for marketing or any optional purpose.
We conduct regular audits of our data protection practices and are accountable for the results.
Two common questions about account information and policies
Your data is safe and your transactions are secure at Mospala.
Join now and experience trusted gaming.